Anonymous
map-marker Marina Del Rey, California

Consumer Tax Relief - Extra Charges Review from Marina Del Rey, California

My husband paid consumer tax relief the sum of $5,475.00 plus every month they deduct $19.99 from my wife's account for additional fees that wasn't discussed for supposedly mail, stamps etc...., and this have been since May of 2013 and they haven't attempt to make IRS any phone calls, I can't reach anyone on the phone they send me around in circles and I'm feed up the the whole ordeal seems to me that this issue should have need resolved by now. I could go on for days but it would take up touch time I would get very, very personal as for as naming names but I won't at the moment.
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Anonymous
map-marker Tampa, Florida

Phone Calls Return Review

Im a unhappy and unsatisfied customer my phone calls have not been returned but yet still the payment is coming out status someone please call me back phone number 466 ****
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Bera Yge
map-marker Cicero, Illinois

Consumer Tax Relief Co., Irvine, CA took my money!

I paid the Consumer Tax Relief Company, Irvine, CA to assist me with an IRS debt of $7000. They told me that I would be eligible for an IRS Penalty Abatement and they could assist in obtaining that. I was assured many times that I met IRSs eligibility requirements. As I am a senior citizen, I thought any reduction in the debt would be of great help. "After" I paid them their $1,500 fee, I was told I was not eligible for a Penalty Abatement. Consumer Tax Relief set up a monthly payment plan of $108 which I could have done myself and paid the IRS the $1500. Don't ever do business with them!!
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1 comment
Guest

djay, would you be willing to give an address to the company? I am in the process of trying to rid myself of these people, but I can't seem to get in touch with them in anyway. They have all of our info!

Anonymous
map-marker Washington, District Of Columbia

FAKE COMPANY - CONSUMER TAX RELIEF -PAUL BROWN

BEWARE! If you are being contacted by Paul Brown at Consumer Tax Relief, he is not a licensed or even qualify to provide you tax related information. He is closer, a salesman that is very good at his craft. His goal, lie and steal your money. You will sign a contract that say Consumer Tax Relief on it but you will not find an address on the contract. Need proof, just call New Jersey Consumer Affairs, there is already complaints filed with them and Federal Trades Commission. Better yet call the Federal Trade Commission and you can hear the complaints we had filed against this company. They are fraudsters so beware. There is no BBB records and there is no licensed tax professional in their office. How do I know? Because Paul Brown said I will be getting a call from some guy name Denny. Denny called me and he said he was assigned to my case and Denny is located in Palm Springs California? So is Consumer Tax Relief selling my information to outside source? Bottomline, I was taken for thousands of dollars, and have already filed a complaint with my state AG, Federal Trade Commission and also the state they are located which is New Jersey. I warn anyone who speaks to this evil man to stay away they are a bunch of fakes. Here is the information to the guy that they will sell your information off to. You should call this guy Denny to verify which i am sure he will be able to confirm that Paul Brown is selling our accounts to Mr. Denny. Dennis (Denny) M:. Wayne 81396 Camino Los Milagros Indio, CA 92203 Ph/Fx: 760.775.8368 Cell Ph: 858.614.0223 Email: dmwnsd@***.com 130**** Dennis (Denny) M". Wayne 81396 Camino Los Milagros Indio, CA 92203 Ph/Fx: 760.775.8368 Cell Ph: 858.614.0223 Email: 1303d1f
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2 comments
Guest

I wonder if this "Paul Brown" is under another name currently. I have a feeling this company is still out there scamming people, including myself.

Could you give me an address of the company itself? Are they still in business or not?

If you could help me, I would greatly appreciate it, as I have been taken for $1200 + $19.99/monthly fees still being taken out. Thanks

Guest

We first came by the complainant by enrolling her into a tax resolution program with Clear Choice Tax Solutions (CCTS) on 08/17/2011. At that time we were an affiliate in the capacity of an enrollment center only. We left Clear Choice at the beginning of the year out of complete frustration in that of 120 enrolled clients enrolled from June 2011 – Jan 2012, about 10 were in a resolution. Multiple clients were starting to call us weekly re: CCTS asking “what is the progress of my case?, why haven’t I heard from them?, ect. We had had enough.

We formed our own tax resolution organization and began to service clients in-house. We sent a letter to the enrolled clients explaining our frustration and letting them know we stood behind them and that they had a choice. We offered them a way out, would credit them any monies spent and stated our fee, which was deeply discounted, to resolve their case. We felt truly bad for these people. Miss Bradley responded to our letter/offer with much enthusiasm and enrolled with us on 03/28/2012. Keep in mind this is now 7 months and 11 days later after first enrolling with CCTS and still in Phase I - Investigation with them! Meaning nothing was getting done! She stated her concern, disapproval and anxiety with CCTS. She enrolled with no hesitation and did so immediately after speaking with us.

I June, Ms. Bradley filed a chargeback and complain notice with her creditor. In her complaint was as follows: Merchant (us) stated ourselves as being “licensed and we don’t have the credentials to perform our tax resolution service”. We “deceived and tricked her into service”. It asked, “did you cancel”, she responded “YES”. On what date – “05/02/12”. Date of most recent contact – “06/04/12”. Was the cardholder given a cancelation policy – “YES”. What was the policy – “customer provided no details”. Her contact info – “cardholder did not release contact info”. CCTS also included a 3 page doc addressing federal and state issues regarding our legitimacy. Bank of America (her merchant/creditor) initially ruled: “The processor advised it was a legitimate transaction and that there was nothing to be done”. Our merchant account removed the funds from our checking acct and placed them on hold pending our response and further review. 6 weeks went by.

Now to be clear: 1). Sheila Bradley NEVER called my case manager or myself, not only to cancel, but to discuss any doubts, complaints or issues she had about us, not even to state “don’t bill me further”. In our response, we challenged her to produce a phone bill showing any call made to us for any day from April to June. If she could, we offered a 100% return of her fee. She could not as she lied.

2). We never stated we were attorneys. There is no license requirement in New Jersey.

Nowhere in my brochure, agreement, on our website or in my verbal communications with any prospect do we represent ourselves as attorneys or licensed agents. It is not necessary. As far as our credentials, our case manager had 13 years with the IRS and 17 more performing tax resolution in retirement before coming on board. 30 years inside and out of the IRS is not shabby.

We included her case log from our online CRM: IRS Logics. This log cannot be manipulated. It reveals the work my case manager was doing and the contacts made with the IRS right up to the 17th of June. It revealed the work and progress of her case and equally importantly, the number of time the case manager attempted calling, emailing and leaving messages w/o her response. Seems weird for someone desperately trying to cancel and retrieve their money?

3). Our record with our Merchant Commerce is flawless. We had never had a cancelation and refunded a single client their monies. In our line of work, that is next to impossible. We remain perfect as to refunds.

At the end of the investigation, we were refunded our fee. In the end, what you really have is Clear Choice Tax Solutions attempting to defame us, scared the client back, and coached her complaint. The client made no attempts to contact us; we had no idea that she cancelled or even that there was a problem. Ms Bradley couldn’t produce anything material. She has made false allegations and lied about contacting anyone in my organization. No one from the state, FTC, OCC or the IRS has contacted us about these allegations. She now has thrown in “he sells your information”. That is my case mngr she is referring to! Unfounded lies and allegations that slander should not be tolerated. This seems to be a platform for revenge, not justice. I can document everything I have stated. “Let the real truth be known”. Paul Brown

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Anonymous
map-marker Winnetka, California

Consumer Tax Relief - Paul Brown

This company is a fake not a real tax company. They make you think they provide tax services by making sign a contract under their name and they will farm you out to some guy in Palm Springs. Paul Brown and Chris Miranda are crooks. They are sharing and selling off your information to other people. Once you sign a Consumer Tax Relief contract which they don't even put their address on there REDFLAG they will then inform you that some guy name Denny will call you. If you sign a contract that said Consumer Tax Relief from Paul Brown over at Opportunity Debt Management don't do it you are being scammed. He will just sell your information over to Dennis Wayne listed below. Dennis (Denny) M. Wayne 81396 Camino Los Milagros Indio, CA 92203 Ph/Fx: 760.775.8368 Cell Ph: 858.614.0223 Email: dmwnsd@***.com
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4 comments
Guest

This article is not totally accurate. True that Consumer Tax Relief-Paul Brown was ripping off taxpayers and I don't believe still in business.

BUT, the cases were assigned to me and resolved when accounts were cooperative. For example, David Calahan had his case resolved with an Offer In Compromise of $270,000 for $9,916 in September,2013.

His phone number is 478-365-****. Dennis Wayne

Guest

paulieee...we're on to u thief!!!!!

Guest

These anonymis complaint was made by a company/competitor with the same name. Their is no validity to what has been posted.

We have zero complaints against us with anyone.

They also mirrored our emails, called "spoofing", and have threatened our employer ( a gentleman of 13 years with the IRS and another 17 providing tax resolution. They are angry that we provide the same service for much less and threatened me to change my name.

Guest
reply icon Replying to comment of Guest-484091

Lier you still from people

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